Shipping policy
Thank you for shopping with Pineapples Boutique! We carefully pack every order and work to ship your new pieces as quickly as possible.
Processing Time
Orders are processed Monday through Friday, excluding holidays. Orders placed by 12:00 PM (noon) will ship the same business day. Orders placed after 12:00 PM will ship the following business day.
Shipping Rates
• Standard Shipping: $10 flat rate for orders under $150
• Free Standard Shipping: Orders over $150
• 2-Day Shipping: $25
• Overnight Shipping: $35
• Sale Item Shipping: $10
All orders are shipped through USPS. Expedited orders must be placed by 12:00 PM (noon) to qualify for same-day processing.
Delivery Times
Standard shipping typically takes 2–5 business days, depending on the destination. Expedited orders should arrive within the selected delivery timeframe once shipped.
Please note that delivery estimates are provided by USPS and may be affected by carrier delays, weather or other circumstances beyond our control.
Order Tracking
Once your order ships, you will receive a confirmation email containing tracking information so you can follow your package.
Shipping Restrictions
We currently ship within the United States. Express orders cannot be delivered to P.O. Boxes.
Lost or Delayed Packages
Once an order has been transferred to USPS, the carrier is responsible for its delivery. If your package is delayed, lost or marked as delivered but has not been received, please contact USPS directly using your tracking number.
Pineapples Boutique will do its best to assist you, but we cannot guarantee a replacement or refund for a package lost or delayed after it has entered the carrier’s possession.
In-Store Pickup
Free in-store pickup is available at:
Pineapples Boutique
3241 Ocean Drive
Vero Beach, FL 32963
You will be notified when your order is ready for pickup. Please wait until you receive this notification before visiting the store.
Questions
For assistance with an order or a special shipping request, email info@pineapplesboutiquevero.com or call 772-231-1511.
