Refund policy

Thank you for supporting Pineapples Boutique. We are grateful for your business and want you to enjoy your purchase. However, we understand that sometimes an item may not work out.

Returns and Exchanges

We offer an exchange or store credit for eligible, full-priced merchandise returned within 14 business days. Pineapples Boutique does not issue refunds.

All returned merchandise must be unworn, unwashed and in its original condition, with all original packaging and tags attached. A receipt is required for every exchange or store credit.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

• Sale and discounted merchandise
• Jewelry
• Wraps & Pashmina Scarves
• Handbags
• Shoes
• Accessories & Belts
• Special orders & Special Occasion Dresses

Gifts and Gift Receipts

If you received a gift receipt with your purchase, it must be presented when returning the item for an eligible exchange or store credit.

Holiday Exchanges

All Christmas exchanges must be completed by January 2.

Damaged or Defective Items

Items will only be replaced when they are damaged or defective. Please contact us as soon as possible if you receive an item in this condition.

Starting a Return

Before mailing an eligible return, please call 772-231-1511 or email info@pineapplesboutiquevero.com.

Mail your return to:

Pineapples Boutique
3241 Ocean Drive
Vero Beach, FL 32963

Return Shipping

Customers are responsible for all return shipping costs. Original and return shipping charges are nonrefundable.

If you are returning merchandise valued at more than $75, we recommend using a trackable shipping service or purchasing shipping insurance. Pineapples Boutique cannot guarantee receipt of a returned package.

After We Receive Your Return

Once your return has been received and inspected, we will contact you to confirm its arrival and provide information about your exchange or store credit.